Please contact us via our chat button below or message us on Instagram or Facebook @bubavenue. (please sign into messenger when using chat button)
Or
Bubavenue@gmail.com
We have a money back guarantee on all of our items if broken or defected to help you shop in confidence! To be valid for a return you must contact us within 3 days of your order arriving. We cannot accept returns or refunds on any of our electrical/battery products after 3 days of arriving.☼We also cannot accept returns or refunds if you ordered the wrong item. We cannot refund you if your order hasn't arrived in time for a specific event, or if you entered the wrong address. If items are lost or damaged by the postal service a claim will have to be filed before a refund can be processed. If you would like to return your items that have no issues or defects you will be refunded in store credits and return costs are at buyers expense. Please see our shipping and delivery page for our current shipping times. ☼Please contact us and we will do our best to help you out! x
